The terms "WE", "OUR" and "US" refer to Marg Fintech and the terms "YOU", "YOUR" and "USER" refer to you, as a user of Marg Fintech.
- Your full name;Contact details including phone numbers, physical address (along with the postal code) and email addresses;
- Financial information such as transaction histories, bank accounts, credit and debit card details or other payment instrument details;
- Information from your email accounts (as permitted);
- Information from your device (as permitted);
The Personal Information enlisted above is not a mandatory requirement to register and use our Platform. You always have the option to not provide your Personal Information by choosing not to use a particular service or feature on the Platform. In general, you can browse the Platform without revealing any Personal Information about yourself. However, to create an account on the Platform, you must provide us with certain basic Personal Information required to provide customized services.
Protection of your information
We collect information about how you use our Services, including your access times, browser types and language, and Internet Protocol (“IP”) addresses. If you choose to receive receipts via email or text message, we store the email address or phone number you provide. We use your email address or phone number to send you a receipt for your purchase and to automatically send you digital receipts for future reference and purchases.
The Information collected by us is used for, amongst others, the following purposes:
- To identify, verify youand understand your needs and requirements;
- To set up, manage, facilitate, offer, enhance and improve the products and services to meet your requirements including those offered by third party service providers on our Platform;
- To monitor, administer and improve the Platform;
- To provide ongoing services and products;
- To meet legal and regulatory requirements;
- To resolve disputes, technical issues and troubleshoot problems;
- To enforce terms and conditions as agreed with you;
- To detect and protect you and ourselves from any error, fraud or other suspicious / illegal activities;
- To send communications notifications, Information regarding the products or services requested by you or process queries and applications that you have made on the Platform;
- To manage our relationship with you;
All Personal Information collected may be retained with us for such periods as may be necessary and to comply with our legal obligations, to resolve disputes, and enforce our agreements.
If you create an account to take advantage of the full range of services offered on Marg Fintech, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with Marg Fintech.
We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or any time after signup) and contact you on behalf of other Users (such other Users who send you friend requests, personal messages, or other social collaboration-based events). If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us.
We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMS from us, please notify us at email@example.com to stop receiving SMSs from us.
Marg Fintech assures that your Personal Information will not be made public or sold to any third party.
If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.
Cookies and use of other Technologies
The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. To improve the effectiveness and usability of the Website for our Users, we use “cookies”, or similar technology to collect information and assign each visitor a unique random number called as a User Identification (User ID) in order to understand the User's individual interests.
Our web servers automatically collect limited information about the User’s computer connection to the Internet, including User’s IP address, when the User visits the Website (User’s IP address is a number that lets computers connected to the internet know where to send data to the User such as the web pages viewed by the User).
We require access to your camera and permissions thereof to ensure that the process of uploading pictures and graphics from your camera on your devices through which you access the Platform is a smooth process. For instance, you may need to click pictures of your government identity cards for the purposes of KYC obligations.
Transfer of information
We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer through Marg Fintech, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by you.
The Website provides links to other websites which may or may not collect information about the User. The User acknowledges that this Policy does not cover the collection and use of information by such sites and that we shall not be responsible for the privacy policies, practices or content of the linked websites.
Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We will occasionally reset or ask users to change account passwords as a precautionary measure.
All employees and data processors, who have access to and are associated with the processing of Personal Information provided by users are obliged to respect the confidentiality of every user's Personal Information. If you have any questions about the security on Marg Fintech, please contact us at firstname.lastname@example.org.
You hereby acknowledge that Marg Fintech is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Consent and Binding Agreement
By using the Platform and by providing your Information, you:
Complaints and Grievance Redressal
Any complaints or concerns in relation to your Personal Information or content of this Website or comment or breach of use of the Website or any intellectual property of any User shall be informed/ communicated by writing us at the below mentioned E-mail address.
Marg Fintech Marg House, Plot No. 7, Wazirpur Press Area, Near D.T.C Depot,Opp. Netaji Subhash Place, Delhi – 110035 (India) Ph: +91 11-30969696 E-mail: email@example.com